Sometimes, when new information is added to the system, it is necessary to clear the cache and reload the page. This can be done on your end just by clicking on the "Clear Cache" option under the option that shows your name (upper-right corner). In addition, it may be necessary to wait some minutes for the changes to be applied. Please note that, in order to clear the cache, you will have to request our support team to grant you the necessary permission. Once it is granted, you'll be able to select the "Clear Cache" option.