The send-by-email function is enabled and widely used across the modules, especially on the Work Order (WO) screen, given the higher number of reports that can be generated from a WO (compared to other modules) or sent out from it, for that matter.
Common business practice is for the sender to cc'd themselves on the email to keep track of it and at the same time ensure that it does exit the inbox.
Smart 145 allows you to get automatically blind-copied whenever you send out an email.
To do so, navigate to "My profile" and check the "Receive an email copy of the send by email" box. This way, you'll receive a copy of every email sent out from your session into your user email account.
If you have administration permission, you can check that there is also an Archive email address meant for storing purposes, which can be replaced at any time by editing the Company settings.
