How can I Recover an Invoice Number in a Work Order, Sales Order, or Repair Order?
Sometimes, users must revert Invoices to edit a Work Order, Sales Order, or Repair Order. Once the changes have been applied, the order must be Invoiced, but it is not always saved with the same Invoice Number as initially. However, this feature allows users to "Recover" an Invoice Number that was previously reversed.
If recovering an Invoice Number is required, please contact our support team to enable the feature for your company. Once the feature is enabled, you just need to follow the next steps.
1- First, go to the Invoice Browser sub-module in Accounting. 2- Go to the desired Work Order, Sales Order, or Repair Order, click on the three-dot menu, and select the "Recover Invoice Number" option. 3- Finally, select the Invoice Number you wish to recover.
