QuickBooks has specific validation rules. One common error is a " Duplicate Document Number Error". This occurs when the Bill/Invoice number or the reference number on the payment is already in use within QuickBooks.
In order to remove the duplicate entry, is needed to adjust the Bill/Invoice number or the reference number. However, if you prefer not to modify this, you can disable notifications for this error.
To disable these notifications follow the guidelines:
1. Click on the left menu panel to QuickBooks Online Settings >> Account and Settings >> Advanced
In order to remove the duplicate entry, is needed to adjust the Bill/Invoice number or the reference number. However, if you prefer not to modify this, you can disable notifications for this error.
To disable these notifications follow the guidelines:
1. Click on the left menu panel to QuickBooks Online Settings >> Account and Settings >> Advanced
2. Check that 'Warn if duplicate check/bill number is used' is also turned OFF
Once you've done this, you will be able to submit your APs and ARs without any issue.
Once you've done this, you will be able to submit your APs and ARs without any issue.