How can I have a personalized email address and sender set up for my company account emails?
For your company to have a different email address or sender when sending emails and documents, you may contact our Support Team and provide them with the desired email (an actual email address) and sender name (optional) for them to start the activation in the system. Note that it has to be a general email that works for every user, module, etc.
In order to validate the desired email, our provider (Postmark) will be sending an email to you. This email will contain a link that you must follow to authenticate the new email address.
Once you confirm it, you need to notify our support team about the confirmation, and they can complete the other changes needed in the system.
After everything is set up, your emails will show the desired address and sender, to which your customers' replies will also go.
Please contact support@smart145.com to have this configured.
