If a customer is consistently late at making installments and not meeting the payment conditions agreed on, you can prevent the items from being shipped out to that Customer by placing their account on "Credit Hold".
Notice this can quickly be set up by our Engineering Team. You just have to contact us through our chat support service.
After this is done, you'll have to navigate to the Customers Browser and select "Edit" on the three dots menu in the right side of your screen.
In the main section go to the labels list and select "Credit Hold".
That's it! The shipment printing option will no longer be available in the Shipment module