Sales Orders

How to Sell a Part That Has Been Purchased and Sent for Repair?

Let’s say you’ve purchased an item or already have one in your inventory, but before selling or using it, it needs to be sent out for repair to an external shop. 
In this article, we’ll walk you through the steps to follow and explain which of them will have an impact on your inventory records. 
If the item was purchased through a Purchase Order (PO), once it is received, make sure to accurately record its condition upon arrival, along with the associated serial number and any other relevant details. 
Similarly, if the part number already exists in your inventory, you can manually add a line in the system to reflect this transaction. Be sure to include all the necessary information to ensure proper tracking and traceability of the item. 

Once the item is in your inventory, to reflect that it has been sent out for repair, simply create a Repair Order and add the item in the Items section. Make sure to link it correctly to the corresponding inventory entry. Once this is done, the item previously listed as In Stock will automatically move to the Outside Repair status.

Once the part is returned from repair, when it’s received through the Repair Order (RO), its condition will automatically default to Repaired (RE). You can adjust this condition if needed during the receiving process, and note that the “Save in Stock” checkbox will be selected by default. The part will then be placed back In Stock under Inventory > Bird View.   This time, you will see only the Repair Order entry, with the corresponding Purchase Order (PO) entry referenced within that line. 

After that, you can create a Sales Order and link it to the corresponding inventory entry. Once the order is invoiced, the part will be removed from your inventory.